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sofia120 · Newbie

Solve HP Printer Issues With Our HP Technical Expert

Jimmywick · Veteran Member

Perform basic troubleshooting
You can do some troubleshooting at first when you find your HP printer stops working. You should check the status of the connection between your printer and your computer. Make sure your devices are properly connected with each other, and the network or the cable you use to connect these devices is normal.

You can also try restarting your HP printer. Turn it off completely and unplug the power cord, leave it for a couple of minutes, and then plug the cord back and power on the printer. See if your printer can print as normally as before.

Fix 2: Update or reinstall the printer driver
In many cases, the printer won’t print issue comes from faulty drivers. You may need to update or reinstall the printer driver to fix your HP printer, not the printing issue.

One easy and credible way to deal with drivers is to use Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.

This will help you,
J Wick

maxmarrie · Member

Thanks for sharing the information about HP printer support. But I have a problem with my HP Deskjet 3721, which is I can't install the printer driver on my printer. When I contact the HP printer support team. They didn't respond to me. Can you share another contact number or email?