Hello friends, Unable to Access Internet - Top Five Steps To Get Back Online Now 1- Call Internet Service Provider (ISP). The first step is to rule out any area-wide problems with your ISP. 2- If all is well, proceed to step two to check infrastructure. 3- Reboot network bridge. 4- Find cable/DSL modem or T-1 router and power it down. ... 5- Ping router. 6- Try to ping router's IP address. For more info- Orbi Router Login Netgear Orbi Login
