Hello friends, Open the battery compartment and remove the batteries from the remote. Unplug the power from your Roku device and wait approximately 5 seconds, then reconnect the power cable. Once the Roku logo appears on the home screen, reinsert the batteries in the remote. For more info- Roku Com Link Create Account Roku Code Link
Remove the batteries from the remote, leave them out for a second, then replace them and retest. Change the batteries in the remote control and retest the device. If your Roku model plugs directly into the HDMI port, try removing it from the port and replacing it. Retest.