Resetting Your Password
If you can't remember your password, you need to reset it before you can select a new one. Click the "Forgot Password" link on the AT&T Log In page (link in Resources) and enter your full Bellsouth email address in the User ID field. Enter your last name, click "Continue" and select how you want AT&T to help you retrieve your password. You can request the receipt of a temporary password or you can answer a few security questions to authenticate your identity. Once you've verified your identity, you are prompted to select a new password.