Portal Industrial Cartagena Colombia - Forum - Contacts

The Orbi satellite not connecting issue may ocuur due to improper power or internet connection to the router. It may also cause due to the outdate or damaged firmware of the Orbi devices.

In order to fix the issue, restart the Orbi deices and check all the wired connections. Also relocate the Orbi satellite within the range of router. Additionally, you need to update the Orbi firmware to latest version. If the issues exists yet, you can perform a factory reset the devices or get in touch to the experts at our end.