Hello friends, Just follow these steps to check access point is working or not- 1- Go to Start, Run, and type in CMD. 2- At the command prompt, type in ipconfig and press Enter. 3- Scroll down till you get to the heading that has Ethernet adapter Ethernet or Wireless LAN adapter Wi-Fi in the name. 4- Usually, you'll only see one, but computers with WiFi cards and Ethernet cards will see two listings. For more info- Orbi Satellite Setup Orbi Setup