Portal Industrial Cartagena Colombia - Forum - Contacts

Restart Your Computer and Printer:
Sometimes, a simple restart can resolve driver-related issues. Turn off both your computer and the printer, wait for a minute, and then turn them back on.

Check Cable Connections:
Ensure that the printer is properly connected to your computer, whether via USB cable or a network connection. If it's a wireless printer, make sure it's connected to the correct Wi-Fi network.

Reconnect the Printer:
If using a USB connection, try connecting the printer to a different USB port on your computer. Sometimes, changing the port can help.

Update or Reinstall the Printer Driver:
Visit the official website of your printer manufacturer and download the latest driver for your printer model. Install the updated driver on your computer.

Remove and Reinstall the Printer:
Open the "Devices and Printers" or "Printers & Scanners" section in your computer's control panel.
Right-click on your printer and select "Remove Device" or "Uninstall."
Disconnect the printer from your computer.
Restart your computer.
Reconnect the printer and reinstall the driver using the latest version downloaded from the manufacturer's website.

Greetings,
Peter