An insurance adjuster plays a crucial role in the insurance claim process. They are employed by insurance companies to evaluate and process claims. Their primary responsibility is to assess the damage, determine the validity of the claim, and estimate the cost of repairs or replacement. Insurance adjuster conduct thorough investigations, which may include visiting the site of the damage, interviewing witnesses, and reviewing police or medical reports. Their findings influence the insurer's decision on the claim amount. While insurance adjusters aim to be fair, their allegiance is to the insurance company, which can sometimes lead to lower settlement offers than expected.