Portal Industrial Cartagena Colombia - Forum - Contacts

In certain situations, such as maintenance problems, where delays are under the airline's control, Frontier Airlines provides compensation for flight delays. Frontier Flight Delay Compensation Policy if a delay lasts longer than three hours and the cause is acceptable, passengers may be entitled to reimbursement. If necessary, Frontier offers overnight accommodations, meal vouchers, and rebooking on the next aircraft. Although Frontier will help with rebooking possibilities, reimbursement is typically not provided for delays brought on by unavoidable reasons like bad weather. In order to get compensation, travelers must submit a request to Frontier's customer service, preferably within seven days. Under EU Regulation 261, Frontier flights headed to the EU may also be eligible for reimbursement, contingent on certain delay durations and causes.