Delta Airlines ATL Terminal at Hartsfield-Jackson Atlanta International Airport is a vital air transport hub. Its large layout enables high passenger loads, however congestion during peak periods can be problematic, leading to long waits and stress. Although there are many places to eat and shop, the high cost may put off tourists on a tight budget. Some employees offer exceptional customer service, while others don't live up to expectations. Improving traffic flow and signage might greatly improve the overall travel experience and make the terminal more effective and user-friendly for all travelers.