My recent experience with United Airlines LHR Terminal was fantastic. Because the terminal was clean, well-maintained, and simple to use, the process went quite smoothly. Every member of the staff was courteous and accommodating; they answered all of my inquiries and kept things organized. The process of checking in was quick. The security process was well-organized, and the lines moved quite easily. The seats in the waiting area were easily accessible to me. I particularly enjoyed the fantastic dining and shopping options. The gate workers paid great attention to every detail and expedited and simplified the boarding process. Taking another United flight from LHR would make me very happy!