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Hey, I am a traveler and I recently visited the British Airways Moscow Office which offers efficient and professional customer service. Staff are knowledgeable, friendly, and provide clear assistance with booking, ticket changes, and general inquiries. The office is well-organized, making it easy for travelers to resolve issues quickly. While the location is convenient, the office's overall ambiance can feel a bit formal and utilitarian. However, the team’s expertise and willingness to assist make it a reliable choice for any air travel-related needs in Moscow.