Conversational AI enables human-like interactions between users and machines through technologies like chatbots, voice assistants, and virtual agents. Using natural language processing and machine learning, it understands, processes, and responds to user queries effectively. Businesses integrate conversational AI to enhance customer support, automate tasks, and provide 24/7 assistance. Industries such as e-commerce, banking, and healthcare benefit from its ability to improve user experiences and operational efficiency. With advancements in voice recognition and sentiment analysis, conversational AI is becoming increasingly sophisticated and indispensable.