I had a great last encounter at the Southwest Airlines office in Portland. When I needed help with my travels, the personnel was prompt, courteous, and professional. They managed the process effectively and provided Southwest Airlines Portland Office comprehensive explanations of all the modifications when I had to modify my flight. The office was welcoming, well-kept, and well-organized. They made sure I understood my options without making me feel hurried, which I enjoyed. Knowing that Southwest Airlines upholds such high standards for customer service is comforting. I had a good experience on this trip, and I will most certainly use Southwest once more in the future.